FAQs

Frequently Asked Questions

What platforms do you help with?

  • We specialize in Xiaohongshu (Little Red Book), Douyin (Chinese TikTok), and WeChat.
  • For Western brands, we only provide services on Rednote (Xiaohongshu) because it is the most suitable platform for Western brand marketing, product promotion, and community engagement among Chinese consumers.

Why do you focus only on Rednote (Xiaohongshu) for Western influencers and businesses?

  • Most Suitable for Branding & Marketing Unlike Douyin (Chinese TikTok) and WeChat, Rednote (Xiaohongshu) is optimized for brand discovery, influencer marketing, and lifestyle content. It serves as both a social media platform and an e-commerce gateway, making it the best choice for Western businesses and influencers entering the Chinese market.
  • Easier Market Entry for Foreign Brands Rednote is more foreigner-friendly than Douyin and WeChat, which require a Chinese business license or local partnership for full access to ad and monetization tools. With Rednote, Western brands and influencers can set up accounts and engage with users more easily.
  • High-Purchasing Power Audience Rednote is China’s go-to platform for product recommendations and lifestyle content, attracting users actively looking for beauty, fashion, travel, food, and high-end experiences—perfect for Western brands, luxury businesses, and influencers.
  • Longer Content Lifespan Unlike short-video platforms like Douyin and WeChat Channels, Rednote acts like a search engine, keeping content discoverable for months, providing consistent exposure without the pressure of going viral.
  • Bottom Line: Rednote (Xiaohongshu) is the best gateway for Western influencers and businesses to reach Chinese audiences without complex registration barriers, strict content restrictions, or short-lived engagement.

Who are your customers?

We work with a diverse range of clients looking to expand their presence among Chinese audiences, including:

  • Local Business Owners – Luxury restaurants, salons, real estate agencies, and retail stores looking to attract Chinese tourists and local Chinese residents.
  • Bloggers & Content Creators – Fashion, food, tech, and business bloggers who want to gain visibility in the Chinese market.
  • Influencers & Video Creators – TikTokers, YouTubers, and social media influencers expanding their brands into China.
  • E-Commerce Brands – Businesses selling fashion, beauty, supplements, and tech products looking to collaborate with Chinese influencers.
  • Aspiring Influencers in China – Travel vloggers, English teachers, and online service providers seeking to build an audience and monetize content in China.

Do you focus exclusively on Chinese audiences within China?

  • No, we help businesses and influencers reach both Chinese audiences in China and overseas Chinese communities.

Can you assist with selling my physical products?

  • Currently, we do not manage direct sales or distribution of physical products. Clients are responsible for their own shipping and payment logistics. Our focus is on digital marketing and market entry strategy.

How long should I use your services to see results?

  • We recommend committing to at least 6 months to build brand awareness and achieve strong market penetration in China.

What makes ChinaDeputy different from other digital marketing agencies?

  • Expert in Chinese Social Media – Over 8 years of experience helping Western brands & influencers expand into China.
  • Tailored Strategies – Custom marketing plans for local businesses, influencers, and e-commerce brands.
  • Bilingual & Culturally Fluent Team – We understand both Western & Chinese markets, ensuring effective messaging.
  • Proven Track Record – We’ve helped 1,500+ businesses attract Chinese customers and influencers grow their presence.
  • Comprehensive Services – From content creation & video localization to lead generation & growth strategy.

Do I need to know Chinese to work with you?

  • No! We speak fluent English.

What information do I need to provide?

  • For Text & Graphics Content Creation – Provide your marketing materials or website link, and we’ll generate engaging posts.
  • For Video Translation & Localization – Submit your videos (up to 5 minutes per video, 40s- 3 mins videos perform the best), and we’ll handle the translation & optimization.
  • For Aspiring Influencer Training – Share your social media links for personalized coaching.

How do I know which service is right for me?

  • If you're unsure, email us for a free consultation.

How does the Video Translation & Localization Service work?

If you’re a video creator (TikToker, YouTuber, IG Influencer), we can repurpose your videos (up to 5 minutes per video, 40s- 3 mins videos perform the best) for Rednote (Xiaohongshu):

  • Translate & add Chinese subtitles
  • Optimize captions, hashtags, and descriptions
  • Adjust video format for better engagement
  • Post content & provide engagement strategies

How long does it take to set up my account?

  • New account setup: 2-3 business days
  • Account setup + first content batch: 5-7 business days
  • Full content strategy & posting management: Ongoing monthly service
  • For custom services, timelines will be discussed during consultation.

 For custom services, timelines will be discussed during consultation.

Can I cancel or modify my service?

  • Monthly management services: Cancel anytime.
  • Custom orders: Refund & modification policies discussed case-by-case.

We specialize in helping content creators, businesses, brands, and educators grow their presence on Chinese social media. Send us a message in the chat box for immediate assistance!

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8:00am to 6:00pm PST

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